The greekshop.gr supporting Electronic Commerce enables you, via the completeness of the descriptions and pictures which display in its pages, to enjoy the benefit of direct contact with the products available on the screen of your computer, quickly and easily.

In order to cover even more customers, to highlight the benefits of using Internet in our daily shopping, we offer the possibility of returning goods. We give the conditions and ways to return non-defective products below.

WARNING: Before returning the product, you should contact us to let us know either by phone at 23740 22843 and 6972726702 or via email at info@greekshop.gr

Return policy

  1.  The date of receipt of your order to the date of application for refund can not exceed the 7 calendar days.
  2.  In any case, the products must be returned in the condition received by the customer, complete and undamaged packaging, accompanied by all documents and original purchase receipt. If the refund is made within that time or fails to fulfill any of the requirements, the greekshop.gr can not accept any return or replacement.   

Return process

  1.   Pack the product in the box which you received your order.
  2.   Post in the package a document that indicates the way you  wish to resolve the economic pendency, if the product is capable to be  returned.

  3.  Send the parcel through the haulier from which you receive your order


Cost refunds

In case of greekshop.gr fault, greekshop.gr is charged with return costs  and the customer can choose whether he wants to have his money back, a credit note of equal value to buy another product or re-shipping. In case of fault of the customer, he shall be charged with the costs of packaging and shipping.


We would like to note that if the product violates the terms of returns and declared unfit to return, it will be returned to the customer. The transport will bear him.

For more information we are always at your disposal either at the following numbers 6972726702 and 23740 22843, or via e-mail at info@greekshop.gr